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CRM - Customer Relationship Management

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1. What happens when you click on a colored bar at the top of a stage in the Kanban view?
A) It displays the opportunities that have an activity status in the selected color, in that stage only B) It displays all opportunities in the pipeline that have an activity status in the selected color, regardless of the stage C) It marks all activities in the selected color as ‘Done’ D) It moves the deadlines of all activities by 7 days
2. If an opportunity is marked as lost, can it be restored to its prior status?
A) Yes. Clicking the “Restore” button on a lost opportunity restores its AI-determined win probability and returns it to the stage it was at when originally marked lost. B) Yes. It can be returned to the stage it was at when it was originally marked lost, but the chatter and the AI-determined win probability will both be gone. C) Kind of. Clicking the “Restore” button opens a new opportunity that’s been pre-populated with information from the lost opportunity. D) No. There is no method for restoring lost opportunities.
3. Where can you view a detailed list of all completed activities in Odoo?
A) Kanban View B) List View C) Homepage D) Sales Report
4. What feature allows sales managers to track activity performance by salesperson?
A) Kanban filters B) Chatter feed C) Reporting with 'Group By' > Salesperson D) Activity Type settings
5. What does assigning an email template to a triggered activity help with?
A) Preventing duplicates B) Automatically populating the message content C) Verifying customer identity D) Uploading files
6. What determines whether a web form creates a lead or an opportunity?
A) The configuration of the web form itself B) A global setting accessible through the Website app’s configuration page C) The amount of information a customer enters before submitting the form D) Whether the “Leads” configuration option in CRM settings is enabled